Scott Hanno

Hi, my name is Scott Hanno and I am an expert in the hospitality revenue management discipline. Feel free to contact me if you need more information. Thanks!

---

OBJECTIVE To obtain a challenging managerial position in the hospitality industry that utilizes my extensive knowledge of Revenue Management through the use of computerized systems and an analytical thought process.SKILLS Strong Initiative, Organization Skills and Leadership Qualities Proven Track Record in the ability to successfully increase RevPAR through Mix-Management Understand Total Hotel Sales Focus, both Group and Transient for total hotel profitability Analytical skills to evaluate and make recommendations of STAR reports, PDP reports, ect. Proficient in various computer applications to include Microsoft Word, Excel, Lotus and Word Perfect Good understanding of both Internet and e-mail programs using Outlook and FrontPage 2003 and have published and edited web pages

Corporate Director of Revenue Management at Crestline Hotels & Resorts

December 2005 - July 2008

Responsible for overseeing the revenue management process including pricing and sales strategies for a portfolio of 42 independent and branded hotels.

Area Director of Revenue Management at Barcelo Crestline Hotels & Resorts

June 2003 - December 2005

Responsible for inventory management for multiple hotels to include Marriott, Hilton, Sheraton, Four Points by Sheraton, Wyndham and Wyndham Garden Hotels Worked from a remote office where organization and self-motivation were essential Oversaw the sales strategy process including weekly revenue calls with the properties to maximize revenues Handle all rate loading, restrictions, pricing and GDS Distribution utilizing different brand systems including MARSHA, One Yield, OnQ R&I, RMS, Galaxy, TLPe & Fidelio FTCRS

Director of Revenue Management at Marriott Bay Point Resort

April 2000 - June 2003

Responsible for managing a Golf Resort Reservation Sales Office with six Sales Agents Completed the budgeting & forecasting process for a 356 room golf & marina resort Established all Internet Sales Accounts; Responsible for maintaining and updating the resort's web site to include e-commerce All of the following positions were

Director of Revenue Management at Orlando Airport Marriott

July 1999 - April 2000

Director of Revenue Management at Interstate Hotels & Resorts

September 1984 - April 2000

Director of Revenue Management at Andover Marriott Hotel

August 1998 - July 1999

Corporate Sales Revenue Analyst at Interstate Hotels & Resorts

November 1997 - August 1998

Director of Reservation Sales at Westin Bonaventure Hotel

December 1995 - November 1997

Director of Reservation Sales at Orlando Marriott Intl Drive

October 1989 - December 1995

Front Office Manager at Cincinnati Marriott Hotel

July 1988 - October 1989

Reservation Manager at Marriott's Casa Marina Resort

October 1987 - July 1988

Reservations Manager at Syracuse Marriott Hotel

October 1984 - October 1987

Complex Director of Revenue Management at Crestline Hotels & Resorts

July 2008

Complex Director of Revenue Management for the Sheraton Reston & the Westin Reston Heights hotels.

Paul Smith's College

1982 – 1984